Shipping Policy

Our delivery timeline varies based on location and seasonal order volume.

  • Inside Dhaka delivery takes 2–3 days.
  • Outside Dhaka delivery takes 3–4 days.
  • During campaign periods, delivery may take up to 10 days across Bangladesh.
  • Exchange delivery may take 7–10 days.

Shipping Process (Bangladesh)

All domestic orders are delivered through reliable courier partners for fast and safe delivery.

  • All deliveries in Bangladesh are made through trusted third-party courier partners.
  • Customers will receive an SMS or call before delivery.
  • Cash on Delivery (COD) is available where applicable.
  • Customers must keep their phone active for smooth delivery.
  • Delivery tracking information is shared after dispatch.
  • Failed delivery attempts are retried based on courier policy.
  • Support team assistance is available for delivery issues.

Shipping Process (International)

International orders follow global shipping standards and timelines based on destination rules.

  • Delivered through DHL, FedEx, or similar global couriers.
  • Delivery timelines vary by country and take 10–20 working days.
  • Delivery charges depend on destination and shipment weight.
  • Customs or import taxes must be paid by the customer.
  • Tracking ID is provided after dispatch.
  • Delays may occur due to customs clearance or flight schedules.
  • Incorrect addresses may cause delivery failure or delay.
  • International shipments cannot be modified once dispatched.
  • Exchange is possible only within Bangladesh.
  • Parcels cannot be recalled or redirected after shipment.